Legal information
Accessibility
[PENDIENTE] The accessibility statement must be provided and validated by the hotel after an audit. This mock-up only reserves the structure; it contains no legal text.
Accessibility commitment
[PENDIENTE] text to be provided by the hotel
Conformance status
Project design target level: WCAG 2.1 level AA.
[PENDIENTE] declaration of conformity, to be issued after the audit of the final website
Non-accessible content
[PENDIENTE] list of known limitations, after the audit
Report an issue
If you find an accessibility barrier on this website, you can write to us or call us during customer service hours (Mon–Fri 8:00–18:00 · Sat 8:30–13:30):
naisapalma@proturhotels.com
+34 971 211 746
[PENDIENTE] official complaints procedure and response time





